Start with the symptom.
Send us the website URL, the exact error if available and a short description of what changed.
Urgent help when a business website is compromised or broken.
MIDOSSA investigates hacked websites, malicious redirects, injected spam, suspicious files, critical CMS errors and incidents that can affect business availability.
Typical incidents
- Malware and malicious PHP files
- Spam pages and search-engine injections
- Unknown administrator accounts
- Malicious redirects
- Broken WordPress, Joomla or PrestaShop websites
- Multi-site infection on shared hosting or a VPS
Recovery is more than deleting one file
Where appropriate, investigation can cover CMS core files, extensions, themes/templates, database content, scheduled tasks, accounts, permissions, hosting indicators and the Linux server context.
Website compromised?
Send the affected URL and describe what you see. You do not need to know the technical cause.