MIDOSSA Technical Support

Security & Access Policy

Security incident? Send the affected URL first.

Describe the warning, redirect, spam, malware or suspicious behaviour. Temporary credentials can be arranged only if deeper access is needed.

Security-Conscious Technical Access

Some repairs require access to a CMS, hosting panel, SFTP/FTP service, database or Linux server. MIDOSSA encourages access practices that minimise unnecessary exposure.

Use temporary access

Create a temporary account or temporary password whenever the platform allows it.

Limit permissions

Provide only the access required for the agreed technical task where practical.

Revoke after work

Remove temporary accounts or rotate credentials after the intervention when appropriate.

No financial credentials

Never send card numbers, online-banking passwords or unrelated personal secrets.

Initial requests

You can contact MIDOSSA without credentials. Start with your URL, symptoms and contact information. We will tell you whether deeper access is actually required.

WhatsApp Support